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Service and support are a top priority.

At Star CNC we are committed to providing service excellence so our customers can maintain the highest level of productivity. Every machine we sell is supported, including discontinued machines: demo’s and time studies; installations, training, applications assistance; replacement parts; maintenance programs. Factory-trained applications and service engineers are only a phone call or email away and can be dispatched on-site as needed. Our five regional locations maintain showrooms and support the Company’s sales and service. Star CNC also maintains a comprehensive dealer/distributor network.

Service requests can be submitted via the form below – or call our main office in NY at 516-484-0500. Business hours are 8:30am–5:00pm, Monday–Friday.

Replacement/Spare Parts

Star CNC maintains a comprehensive inventory of replacement/spare parts for all current and retired models. We know our machines are essential to the smooth operation of your business. For this reason, ordering is both quick and easy. Just complete and submit the form below – or you may call our main office in NY at 516-484-0500. Business hours are 8:30am–5:00pm, Monday–Friday. Most orders ship within 24-48 hours.

Submit Spare Parts Request

Find Support in Your Region

Headquarters - DUE TO THE BLIZZARD CONDITIONS IN THE NEW YORK AREA, OUR ROSLYN HEIGHTS OFFICE IS CLOSED THURSDAY, FEBRUARY 9, 2017.

New York

(516) 484-0500

Service Requests

service@starcnc.com

Parts Requests

parts@starcnc.com

East Coast Region

AL, DE, Eastern Canada, FL, GA, LA, MD, MS, NC, NJ, NY, SC, TN, VA, WV

Sales, Service & Parts

(516) 484-0500

New England

CT, ME, MA, NH, RI, VT

Sales, Service & Parts

(860) 783-5555

Star_EastCoast@starcnc.com

East North Central Region

IN, KY, MI, OH, Western PA

Sales, Service & Parts

(216) 433-9290
Star_EastNorthCentral@starcnc.com

Midwest Region

AK, CO, IL, IO, KA, MN, MO, ND, NE, OK, SD, Eastern TX, WI, WY

Sales, Service & Parts

(847) 437-8300
Star_MidWest@starcnc.com

West Coast Region

AZ, CA, Western Canada, ID, Mexico, MT, NV, NM, OR, Western TX, UT, WA

Sales, Service & Parts

(714) 694-1255
Star_WestCoast@starcnc.com

Service Map